Work Requirements

Keep Your Medicaid Coverage

New work requirements and renewals will go into effect January 1, 2027.

Act now to make sure you can keep your coverage and benefits. Update your contact information and find out what action you may need to take.

 
 

Understanding Medicaid work requirements

Starting January 1, 2027, Louisiana Medicaid work requirements may affect some members who are ages 19 to 64. Please read this page carefully to help you understand what may be changing and what steps you may need to take to keep your coverage.

Members up for renewal were mailed a notice about the new work requirements back in May 2026 and will be mailed renewal packets with work requirement material in November 2026. Notices will be sent about six months in advance of when a member is up for renewal.

 
 

Updating your contact information

There are several ways you can update your contact information:

  • Call AmeriHealth Caritas Louisiana or log on to the member portal.
  • Text “INFO” to 72147
  • Call Louisiana Medicaid at 1-888-342-6207.
 

Who is required to follow work requirements?

Many Medicaid members do not have to follow requirements and will not receive a notice. 

The new rules do not apply to you if you are:

  • pregnant
  • disabled
  • medically frail
  • caring for a child or person with a disability
  • enrolled in Medicare
  • or meeting certain other eligibility rules

Members who are exempt or do not need to meet the requirement should not receive a notice asking them to provide more information.

For a list of ways members can be exempt, visit the Louisiana Department of Heath website.

 

Resources by Region

Select a region on the map to view parishes and resources.

 

Frequently Asked Questions

*These FAQs are adapted from those provided by the Louisiana Department of Health on their work requirements webpage.  

 
 

Still Have Questions?

 

More resources can be found on the Louisiana Department of Health website. For more support you can also contact Member Services at 1-888-756-0004; (TTY 1-866-428-7588).